Warranty and Support

This Warranty applies only to products installed in the fifty states of the United States, the District of Columbia and the ten provinces of Canada.

To obtain the warranty coverage described in this Warranty, Perlick or its authorized distributor or dealer must receive written notice of the warranty claim within the applicable warranty period. To receive parts and/or service and the name and telephone number of the nearest Perlick authorized service representative, please contact your Perlick dealer or distributor, or Perlick’s Customer Service Department by writing to it at Perlick Corporation, Attn: Customer Service Department, 8300 West Good Hope Road, Milwaukee, Wisconsin 53223; or by calling Perlick’s Customer Service Department at 800-558-5592; or by e-mailing Perlick’s Customer Service Department at warrantyinvoice@perlick.com. In addition, you can notify Perlick of a warranty claim by submitting the form on the Perlick website at perlick.com/residential/contact and choosing ‘Service’ from the department list.

All service provided by Perlick under this Warranty must be performed by Perlick’s authorized service representatives, unless otherwise specified by Perlick in writing. Service will be provided during normal business hours.

This Warranty applies only to the original retail purchaser of the Perlick product, and may not be assigned or transferred.

This Warranty does not apply to:

• Damage to Products occurring during transportation.
• Products that are used in a manner that is not normal residential or light commercial use.
• Products that are: improperly installed; misused or abused; operated with low voltage; wired in a manner not conforming to electrical codes; not properly operated in accordance with Perlick’s instructions; not cleaned or maintained in accordance with Perlick’s instructions; modified; or damaged by lightning or other acts of nature.
• Consumable items such as light bulbs.
• Cosmetic damage.
• Adjustments to controls, door reversal, cleaning the condenser or other routine maintenance.
• Products for which the original proof of purchase, delivery date or serial number cannot be verified.
• Products for which the defective parts are not returned for inspection if requested by Perlick.
• Damage to other property caused by the products, including but not limited to loss of food due to spoilage and damage caused by water leakage.

THIS LIMITED WARRANTY IS IN LIEU OF ANY OTHER WARRANTY, EXPRESSED OR IMPLIED, INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE; PROVIDED HOWEVER, THAT TO THE EXTENT REQUIRED BY LAW, IMPLIED WARRANTIES ARE INCLUDED BUT DO NOT EXTEND BEYOND THE DURATION OF THE EXPRESS WARRANTY FIRST SET ABOVE.

PERLICK’S SOLE LIABILITY AND YOUR EXCLUSIVE REMEDY UNDER THIS WARRANTY ARE SET FORTH IN THE PARAGRAPH ENTITLED “REMEDY” SET FORTH ABOVE.